Although great care has been taken to provide you with exceptional service we cannot be held responsible for the loss or damage of any personal items including, but not limited to hats, coats, eyeglasses, bags, jewelry, hair accessories(such as clips, hair extensions, wigs, and wefts) or any other personal possessions.
We reserve the right to:
Refuse service to any person for any reason.
Request a deposit or hold credit card information for future service
Retain any said deposits due to non-performance of the client/customer. For example lack of cancellation notice prior to 24 hours before scheduled appointment.
Service Guarantee:
• Idéologie Salon does not issue refunds on salon services.
• Should you have any questions or concerns about the service you have received in the salon please notify your stylist within three days of your service.
• We will make every effort to take care of any issues as soon as possible.
• Due to many variables and hair care products that are available to the public color services are not guaranteed without the use of hair care products purchased directly from Idéologie Salon.